Payment
A Provisional booking may be made by phone, fax or email 
Contracts and agreements will be valid consequent to Visit’s confirmation of the booking by fax, e-mail, letter or telephone. At the time of confirmation, 50% of the package tour price should be transferred through our bank account 45 days prior to the commencement of the tour. Full and final payment can be done on arrival in order not bother our clients 
If complete payment has not been made at the commencement of any tour, Visit is not obliged to conduct the tour unless other arrangements have been made before hand.

Cancellation
If tour booking would be cancelled one month before the tour commencement date, Visit will charge 25% of the tour cost, as it has to pay cancellation fee for the reservations made on your behalf. 
If cancellations made two weeks before the commencement of the tour, Visit will charge 50% of the tour cost. 
There is no refund whatsoever for last minute cancellation of less than two weeks prior to the tour commencement. 

Accommodation

According to the preference of clients, we book rooms in hotels ranging from the luxurious Addis Ababa Sheraton and Hilton, to fine first and tourist class hotels in major tourist areas, to simple rustic inns in remote areas, most with private baths. 
Transportation
For regular tours and safaris, minibuses, coaches, and 4WDs will be provided according to the route and number of participants. 
Guides
English, French, Italian and German speaking guides are available. Other than these we will provide upon request. 

Liabilities
Only the laws of Ethiopia govern, Visit’s liability to passengers transported in its own vehicles, and all claims are subject to the jurisdiction of the court of Ethiopia in which the cause of action arises. Although every possible care is taken to safeguard you and your property, Visit accepts no liability for loss or damage of any personal effects. Visit will use its best efforts to assist as an agent to our clients in dealing with third parties such as hotels, airlines and other transport companies and travel agents. However, Visit can not be held responsible for any loss or harm such as sickness, injury, death, acts of God, or additional costs incurred due to denied boarding, overbooking, cancellation or delay caused by the third party. 

All our vehicles are comprehensively insured.